Burst or actively leaking pipes
Describe where the water is coming from, whether the leak is visible and which rooms or units are affected.
An active leak, burst pipe or overflowing fixture needs a direct conversation. Call Marine’s emergency line any time, day or night, for plumbing help at your home or managed property.
Call 1-866-309-8602The emergency number is available 24 hours. Tell the team your address, what is happening and whether water is still flowing. Response timing and the next step are confirmed during the call.
Describe where the water is coming from, whether the leak is visible and which rooms or units are affected.
Let us know which fixture is overflowing, when it began and whether other drains or fixtures are affected.
For multi-unit properties, identify the affected apartments or common areas and provide an on-site access contact.
For a private home, have your address and callback number ready. For a rental or managed property, include the building address, unit numbers, tenant access details and the person authorized to discuss the repair. These details help the service department understand the situation before the work is arranged.
Marine is based in the Bronx and serves the Bronx, Manhattan, Brooklyn, Queens and Westchester County. Call with your exact address to confirm coverage for your property. We do not promise an arrival time on this website; the team will discuss timing with you directly.
If you can safely reach a known water shutoff, turning off the water may limit further damage. Avoid standing water near electrical equipment. For immediate danger, call 911. Do not attempt a repair that puts you at risk.
For routine leaks, fixture replacement or a service appointment, call 718-829-2250. Read about home plumbing repairs or service for property managers.
For urgent leaks, burst pipes or overflowing fixtures in NYC and Westchester, call our emergency line. Response timing is confirmed by phone.